SupportPrivacy Policy
Privacy is important to us. We are committed to maintaining a high standard of data protection. In this policy, we explain how we collect and use personal information.
What personal information do we collect, and why do we collect it?
We use information we receive from our visitors/customers. We use your data for as long as necessary to achieve our objective, which is to establish and maintain a business relationship. To fulfill the purpose of our services, your personal data will be processed by us, but it may also be disclosed to, and processed by, our service providers, such as cloud providers or marketing partners, for example, newsletter providers.
We may also disclose information to other related services, such as “Google Analytics,” MetriCool, and APSIS, which may receive data about your browsing behavior on the website. This is solely to help us improve your experience on our website. Furthermore, your personal data may be disclosed if required by law, regulation, or a decision by a public authority. What automated decision-making and/or profiling do we perform using our users’ data?
When you send a message or contact us through our website, the information in the contact form is sent to us. The information sent is used to contact you and fulfill our purpose for collecting it, which is to establish and/or maintain a business relationship. When you use a form on our website, your remote IP address will be sent along with the form; this is solely to help us prevent spam and harassment.
Google analytics & MetriCool
We use Google Analytics and Metricool to improve the user experience on the website. To ensure that we follow good personal data management, we have disabled data sharing.
Cookie files
Cookies are small files that are sent to your computer via your browser when you visit our website. The purpose of cookies is to collect information about how a visitor enters and uses our website.
These cookies are valid for one year. If you have an account and log in to this website, we will create a temporary cookie to check whether your browser accepts cookies. This cookie contains no personally identifiable information and is deleted when you close your browser.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be redirected to that third party’s website. We strongly recommend that you review the privacy policy of every website you visit.
We have no control over and are not responsible for the content, personal information, or practices of third-party websites or services.
Who has access to your data?
We do not sell, trade, or transfer personally identifiable information to third parties. However, this does not include trusted third parties who help us operate or improve our business or website, provided that all such parties agree to keep the information confidential.
How We Protect Your Information
Traffic to our website is encrypted using an SSL certificate. Your personal information is protected behind secure networks and is accessible only to a limited number of individuals with special access rights to these systems.
The individuals who handle personal data have access only to the information that is absolutely necessary for them to perform their job duties. If, contrary to expectations, information were to be leaked—as a result of, for example, a data breach—it is our obligation to notify those whose information may have been compromised.
If you would like to learn more about how we handle personal data, privacy, and the measures we take to ensure compliance with the GDPR, please contact us at info@icebound.com